LCO Casino Adds 350 Games, Updates Banquet Kitchen

The LCO Casino, Lodge & Convention Center is on the road to becoming a more competitive property by offering the amenities and quality of service their guests appreciate most. “This is re-establishing that prideful brand of Lac Courte Oreilles hospitality we feel good about delivering. Guests are telling us every day they like what we are doing,” said Lee Harden, CEO, LCO Casino, Lodge & Convention Center.

Over 350 new games and themes have been installed bringing back fun to the slot floor. Players can now manage their own player’s club account and participate in promotions via the convenience of kiosks on the floor. Additional convenience for them has been provided through Micros based cash registers that allow players to use points to get more value out of each visit.

The new food events, which began last May, in the Convention Center has been a big success. Business on those nights has increased compared to last year and in season. As an added bonus to these events, customers are offered a $10 free play on the Casino floor. The next upcoming food event will be the Fall Fish Fry, to be held on N0vember 22, 2013.

In October, the new banquet kitchen was completed ahead of schedule. The remodel included a new floor, ceiling, dish machine and equipment. During the remodel the Wigwam closed down, so that the buffet could utilize its’ cooking area. With the completion of the banquet remodel, the Wigwam reopened with a new menu offering two daily specials, a soup of the day, more salads, homemade/fresh foods and less deep fried foods.

Days off for bingo have changed from Wednesday and Saturday to Monday and Wednesday. This past summer, the Bingo department, introduced adding machines, which offer 60 cards (42 cards play 150 and 18 cards that play 250) and once a month bingo is offering a mini bash, plus, free bingo.
Landscaping around the facility was successful this past summer, with the help of a Tribal youth program that came in and planted many flowers and plants around the grounds and most recently the facilities department also completed paving and resurfacing the parking lots.

The LCO Casino, Lodge & Convention Center was selected by the State of Wisconsin Department of Workforce Development – Division of Vocational Rehabilitation – to receive an award for their contribution in working with our Vocational Rehabilitation Department here at LCO in placing their consumers in jobs that they can succeed in. The awards were presented on Friday, October 18, 2013 at the Steakhouse Lodge in Hayward. Accepting the award on behalf of the Casino was Janice Snider, Human Resources Training and Orientation Coordinator.